Terms of use
Who we are
preplaud is run by PREPLAUD LLC, a Wyoming (USA) limited liability company ("we"), 30 N Gould St Ste N, Sheridan, WY 82801, USA. These terms cover using the site and any account or plan on it. By creating an account, signing in, subscribing or otherwise using preplaud you agree to them. Questions: support@preplaud.com.
What preplaud is
A practice tool for the kinds of question and game found in employer aptitude tests. Every question is generated by us; no real test items are reproduced. Not affiliated with or endorsed by any test publisher, including Criteria Corp (CCAT), SHL, Pearson (Raven’s Progressive Matrices), Harver (pymetrics) or Cubiks. Their names appear only to describe the kinds of question practised here.
Practice can make you faster and more accurate on these question types, but we don't promise any result on a real test or in a job application, and scores here aren't comparable with any real test's scores.
Accounts
- An account is optional. You need to be at least 16, or older if the law where you live requires it, to create one.
- One account is for one person. Keep your sign-in to yourself; you're responsible for what happens under it.
- Usernames are public on leaderboards if you choose to be shown. Don't pick one that is offensive, impersonates someone, or includes someone else's personal details. We may remove a username that breaks this.
- You can delete your account at any time on the account page.
Free and paid access
- Without paid access, practice covers levels 1 to 3, with a daily number of practice questions and mistake reviews, and a few saved questions (with an account). Without an account, the questions come from a fixed free set; with a free account, they're new ones. What's free may change; we'll say so on the site.
- Paid access, when offered, is described at checkout, with its price, before you pay. Subscriptions renew until you cancel, and you keep access to the end of the period you've paid for. You can cancel at any time on your account page: that stops the next renewal and leaves what you've paid for in place. "Lifetime" access lasts for as long as we run preplaud.
- Free trial: your first Premium subscription starts with 7 days free, with everything in Premium. During the free trial, the AI coach has a trial allowance: one tenth of a paid month's allowance, for the whole trial, and no top-ups. A paid subscription has the full monthly allowance, ten times the trial's, renewed each calendar month. You give a card at checkout and nothing is charged during the trial. When it ends, the subscription starts and the card is charged the full price shown at checkout for your selected plan, then at its stated interval (monthly, every three months or yearly) until you cancel. We email you before the trial ends. To pay nothing, cancel before it ends on your account page; you keep Premium until then. You can also start the paid subscription early from your account page. One free trial per person and per card: a trial on an account or a card that has had one before is cancelled at once, with nothing charged.
- Payments are handled by Stripe, which is the seller of paid access: it takes the payment, adds any sales tax or VAT (our prices include it), sends your receipt, and can help with refunds and payment problems. Its terms apply to the payment itself. If you can't reach Stripe, write to us and we'll sort it out.
- Anyone can make a study plan. Premium adds a coach to it. The coach is an AI (Claude, made by Anthropic) that changes your study plan when you ask and explains questions you've answered. Its suggestions can be wrong or not suit you: check them, and change the plan yourself whenever you like. The coach is for people aged 18 or over. Each account has a monthly allowance of coach use, shown as a share used, and a high daily ceiling against misuse; the page says when the allowance starts again, and we may change these. When the allowance is running low you can buy a top-up (a one-off payment, through Stripe like paid access) for another month's worth. A top-up is used only after the month's allowance is gone, and doesn't expire, but it belongs to your account: it ends if you delete the account, and it can only be used while you have Premium. If a top-up is refunded, what's left of it is taken back. Use the coach only for your study plan and your practice: don't try to make it do something else or get around its limits, and don't type personal or sensitive details into it.
- Paid access has a high daily ceiling on new questions (see the plan) to stop questions being copied in bulk; ordinary practice never comes near it.
- Invite friends: your account page has a link to share. When someone who hasn't paid us before signs up through it and pays for Premium, you get credit off your own Premium: $1 for their first paid subscription invoice and $0.50 for each renewal invoice after, for up to 12 paid invoices. Credit comes off your next subscription bills, up to $6 a bill, and waits while you aren't subscribed. It has no cash value, can't be transferred or paid out, and ends if you delete your account. Credit from payments that are refunded or disputed, or from links used to game the scheme, may be taken back. If you share your link where others can see it, say that you get credit when people join through it. Don't send it as spam. We may change or end the scheme; credit already earned stays usable on your bills.
- Refunds: if paid access isn't working for you, write to us within 7 days of your first payment for a full refund. Coach top-ups aren't refunded, unless a payment went wrong. Later payments aren't refunded, but you can cancel at any time and keep access to the end of the period you've paid for. This doesn't limit any right to cancel or withdraw that the law where you live gives you.
- Access codes we give out are for the person they were given to, can't be exchanged for money, and may have an end date or a limit on uses.
Fair use
Please don't:
- collect questions in bulk, or use scripts, bots or scrapers on the site or its question server;
- try to get around the free limits, the daily ceiling or the one-attempt rule of the daily challenge, for example with several accounts;
- interfere with the site, probe it for weaknesses without our permission, or overload it;
- copy, sell or republish the questions, guides or other content.
We may limit, suspend or close an account that does these things.
Our content
The questions, guides, games, design and code are ours (the research the guides cite belongs to its authors). You may use them for your own practice. Anything else needs our permission.
The service
We work to keep preplaud available and correct, but it's provided as it is, without guarantees. We may change, pause or stop features. If we ever stop offering paid access you've paid for, we'll refund the unused part of the period.
Liability
As far as the law allows, we aren't liable for indirect losses, such as a missed job, and our total liability to you is limited to what you paid us in the 12 months before the claim. Nothing in these terms limits liability that can't be limited by law, or your rights as a consumer where you live.
Changes to these terms
If we change these terms, we'll update the date at the top, and for changes that matter to paid plans we'll tell account holders before they apply.
Law
These terms are governed by the law of the State of Wyoming, USA. If you live elsewhere, you keep the protection of the consumer laws where you live.
If something goes wrong
Write to support@preplaud.com and say what went wrong and what you'd like done. We'll reply within five working days, and most things can be put right with a fix or a refund. Please give us 30 days to settle a complaint before taking it further.
If you live in California
California law (Civil Code section 1789.3) asks us to tell you this. preplaud is provided by PREPLAUD LLC, 30 N Gould St Ste N, Sheridan, WY 82801, USA. What paid access costs is shown before you pay, and "Free and paid access" above says how it works. To complain about the service or ask for more information, write to that address or to support@preplaud.com. You can also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
A few last points
If a court finds that part of these terms can't be enforced, the rest still applies. If we let something pass once, we can still hold to the terms later. If another company takes over preplaud, these terms pass to it and your rights under them stay the same. Your account is yours alone and can't be passed to someone else.
Your data
What we store and the anonymous usage counts we keep are described on the privacy page.